Contact Us


Should you require assistance, feel free to get in touch with us. Our representatives will be more than happy to serve you. We’re also open to suggestions on how we can improve our services as we are constantly striving for excellence!

  •  Corporate Office Address

    Level 3, Tower B, PJ City Development, 15A, Jln 219, Seksyen 51A,
    46100 Petaling Jaya, Selangor
  •  Customer Hotline

    +603 7650 1288
  •  Visit Corporate Site

24-Hour Hotlines

Should you require the services of the policy that you have purchased, please contact the following numbers for further details:

  • Medical Second Opinion
    Contact: 1-800-886-132
  • Hospitalisation
  • OthersMedical Evacuation & Repatriation, or
    Repatriation of Mortal Remains of a Life Assured
    Who Passed Away Outside Malaysia

Please note that the above mentioned services are subject to the Terms and Conditions as stipulated in the contract provisions.

Hong Leong Assurance Berhad
Anti-Corruption Policy Statement

Hong Leong Assurance Berhad (“HLA”) takes a zero-tolerance position on bribery and corruption and is guided by our corporate values which call upon us to act professionally, fairly and with integrity in our business dealings and relationships.

In relation to this, we are fully committed to implementing and enforcing practices and systems that ensure corruption and bribery is prevented at all levels in HLA. As part of our commitment to uphold ethical business practices, we also expect our third-party partners such as contractors, vendors, suppliers, consultants, representatives, or any other persons associated with us, to share the same level of commitment we have towards bribery and corruption.

We realise that our reputation for acting fairly is dependent on the values of the company and the action of our employees. To this end, we have undertaken a comprehensive approach to ensure a culture of compliance is imbued into the very fabric of our organisational ethos and values. Our employees are constantly reminded of the need to comply with the laws relating to anti-corruption and bribery applicable in business operations and this is achieved through the implementation of strong policies, procedures, training and, through developing mechanisms of check and balances to prevent the occurrence of improper practices within HLA.

In line with this, we are fully supportive of, and ensure full cooperation with external agencies to prevent fraudulent acts, specifically to the following main offences stipulated in the Malaysian Anti-Corruption Commission Act 2009 (“MACCA”):

• Soliciting/Receiving Gratification (Sections 16 & 17(a) MACCA) • • Offering/Giving Gratification (Section 17(b) MACCA) • • Intending to Deceive (Section 18 MACCA) •

For more details on HLA’s Anti-Corruption System Policy including requirements on Gifts and Entertainment, Donation and Sponsorship, Reporting and Whistleblowing, please click here